Margin by product and by channel: what actually makes money
How to rank every product and every channel by the margin it truly earns — by rate and by dollars — so you can see which lines carry the business, which quietly lose money, and what to do about each.
Chef Diego runs a real food plant. If this page didn't get you there, tell us — a person reads every message.
After this you can rank every product and every channel by the margin it actually
earns — the money you keep, not the price you charge — spot the lines that are
quietly losing you money, and decide for each one whether to reprice it, re-cost
it, or drop it. A price sheet tells you what you charge. This tells you what you
make, and the two are not the same table.
A price is not a margin
The last three lessons set prices: a method to build one, a stack for each
channel, and a floor under all of it. What none of them told you is which of
those prices is actually earning. A price sheet shows what you charge. It says
nothing about what you keep once the jar's own cost comes out — and two products
at the same price, or the same product in two channels, can keep wildly different
amounts.
The number that answers what do I keep is
. You
built it in the costing course: net price minus per-unit cost, over the net price.
For the barbecue-sauce jar this course has carried all along —
$2.53 to make,
sold to a store at $4.00 wholesale — the gross margin is ($4.00 − $2.53) ÷ $4.00,
about 37 percent. Thirty-seven cents of every wholesale dollar is left after the
jar pays for itself.
Gross margin is not profit
Gross margin is what one sale leaves after that product's own cost of goods —
nothing more. It has not yet paid rent, payroll, selling and delivery, or your
own time; all of that comes out of it. A product can show a healthy gross margin
and still lose the business money once its share of those costs is counted. This
lesson ranks gross margin because it is the cleanest per-product, per-channel
number you can build — but hold it as what a sale contributes, not what you
pocket.
Two questions follow, and the price sheet answers neither. Across your products,
which ones earn the most? And for any one product, which channels earn and which
don't? You answer them by cutting margin two ways — by product and by channel —
and they are genuinely different cuts.
One product earns a different margin in every channel
Start with the jar and cut it by channel, because the channel lesson already did
the hard part. The same $2.53 jar collects a different net in each channel — the
price you actually keep after every cut in the stack comes out — so it earns a
different margin in each:
Direct to a store, at
$4.00 wholesale:
margin about 37 percent.
Through a distributor, whose cut drops your net to $3.00: ($3.00 − $2.53) ÷
$3.00, about 16 percent.
Private label for a grocery chain, on a contract
locked at $2.50:
($2.50 − $2.53) ÷ $2.50, about −1 percent. The jar costs more to make than
the contract pays; every one loses money.
One jar, one recipe, one cost — and margins from 37 percent to below zero,
depending only on how it sold. So the jar's margin is a fiction until you name
the channel. What you actually have is three margins, and if you want a single
honest number for the jar, you cannot just average the three rates: a channel that
moves ten times the volume counts ten times as much.
The single number is the
. Weight each channel's margin by the units that
move through it. Say the jar sells, in a month — the volumes here are made up to
show the shape:
Direct to stores: 700 jars at $4.00 → $2,800 collected, $1,029 kept (700 × $1.47)
Through the distributor: 1,000 jars at $3.00 → $3,000 collected, $470 kept
(1,000 × $0.47)
Private label: 800 jars at $2.50 → $2,000 collected, $24 lost (800 × −$0.03)
That is 2,500 jars, $7,800 collected, and $1,475 kept — a blended margin of $1,475
÷ $7,800, about 19 percent. The price sheet's headline for this jar was 37.
The jar actually earns 19, because half its volume runs through channels that keep
far less. Read the best channel's rate as the jar's margin and you are off by
nearly half.
Rank your products by rate and by dollars
A blended margin per product lets you line your products up and rank them — and a
second product shows why one ranking is not enough. Say the same maker also sells
a dry spice rub: cheap, shelf-stable inputs at $1.50 a unit, priced keystone at
$3.00 —
twice cost, the doubling from the pricing lesson
— for a clean 50-percent margin. It sells only direct to stores, 400 units a
month: $1,200 collected, $600 kept. (The rub is an illustrative second product;
its numbers are made up too.)
Now rank the two products, and watch the order flip depending on what you rank by:
By margin rate, the rub wins: 50 percent against the jar's blended 19. Per
dollar of sales, the rub is the more efficient product by a wide margin.
By gross-margin dollars, the jar wins, and not by a little: $1,475 kept
against the rub's $600. The jar carries the business.
Both are true, and they answer different questions. Margin rate tells you which
product is most efficient — which earns the most per dollar you sell. Margin
dollars tell you which product actually pays the bills, because rent and payroll
come out of dollars, not percentages. The rub is the better margin; the jar is the
bigger earner. Drop the jar because its rate is lower and you lose the line funding
the operation. Starve the rub because it is small and you lose your most efficient
product. You need both columns in front of you, side by side, before you decide a
single thing.
Across both products the maker collects $9,000 in the month and keeps $2,075 — a
blended margin of about 23 percent for the whole line. Hold onto that number; it is
the gross margin, not the profit, and the last section comes back to the gap.
Rank your channels, and name the loser
The same ranking, run down the channels instead of across the products, is where
the money usually hides. Line up the jar's three channels by what each keeps, and
they sort into exactly the three cases the
price-floor lesson
drew:
Direct to stores — 37 percent, $1,029 a month. Above the $3.16 price floor.
This is the channel to sell more of.
Distributor — 16 percent, $470 a month. Above the $2.53 cost, so it makes
money — but below the $3.16 floor, so it clears its cost and misses the margin
you set. Not a loss; a decision.
Private label — below cost, $24 lost a month. Every jar costs more than it
pays. This is the loser.
The dangerous channel is not always the biggest dollar loss. Private label loses
only $24 this month — small enough to slide past unnoticed in a spreadsheet. But
it is the one channel that is structurally underwater: it does not lose money
because volume is low, it loses money on every single jar, and it is exactly the
kind of account that grows. Sell twice as many private-label jars and you lose
twice as much, because no volume fixes a per-unit loss — it multiplies it. A margin
ranking by channel is how you see that before the account doubles, not a quarter
after.
Why a correct margin report is hard to build
None of this arithmetic is hard. Getting it current, across every product and
every channel at once, is the whole problem — and it is why so many operations
cannot produce a margin report they trust.
To rank margins you need two things lined up: each product's true per-unit cost
today, and every sale at the net price its channel actually paid. In a spreadsheet
operation those live in different places. Cost sits in the costing sheet — the one
that
moves every time a material's landed cost does.
Sales sit somewhere else: an orders tab, the accounting system, a stack of purchase
orders. So building the report means exporting both, pasting them side by side, and
toggling between them to match each sale to the right product, the right channel's
net, and the current cost. It eats an afternoon, and the moment one material's cost
moves the next day, the report is quietly wrong. That is why the honest answer to
what's my margin by product and channel is so often a shrug: the number is either
stale or it took a day to assemble.
The fix is not a better spreadsheet formula — it is not keeping cost and sales in
two places to begin with. When both live in one system, the two columns the
report needs — today's true cost and what each sale actually collected — come
from one live source instead of two exports pasted side by side. Bettr Manager,
for one, keeps each product's true cost current as inputs move and holds your
sales in the same place, so the report starts from live numbers instead of an
afternoon of matching. However you get there, the test is the same: can you see,
today, which lines make money and which don't — without spending a day to find
out?
Act on the losers
A ranking is only worth building if you act on the bottom of it. For any line
sitting below where it should be, there are three moves and no fourth:
Reprice it. Raise the price to clear the floor. On the private-label jar that
means reopening a locked contract — hard, but the alternative is paying to ship
it.
Renegotiating a contract the cost outran
is a real option, not a last resort.
Re-cost it. Drive the cost down until the margin works at the price you can
charge — a cheaper input, a better yield, less waste. Get the jar below $2.50 and
the private-label contract stops bleeding without touching the price.
Drop it. Stop making it, or stop selling it in that channel. This is the move
makers resist most, because a below-cost account still reads like a customer. But
a channel you serve below cost is one you are paying to keep.
There is one deliberate exception: a loss leader, a below-cost line you keep on
purpose — with the number in front of you — because it wins something worth more
than it loses. That is a choice you make with the margin report open, not a line
you discover underwater a quarter late. The whole point of ranking is that every
loser turns into a decision you make on purpose instead of a leak you never see.
A margin report is a model, not your bank balance
One caution before you trust the report too far. The blended margin said this maker
keeps about 23 percent across the line — $2,075 of the $9,000 collected. That is
gross margin, and gross margin is not profit and it is not cash. The $2,075 still
has to cover everything cost of goods left out: rent, the office, selling and
delivery, your own time. What survives all of that is the real profit, and it is a
good deal thinner than the gross number looks.
And even the profit is not what lands in the bank this month. You may have made the
jars in June, shipped them in July, and you will be paid in August — while you paid
for the tomato paste back in May. A margin report is a model of what each sale
earns; the bank balance is the cash that has actually arrived and not yet left, and
the two rarely match. Why the model and the bank diverge — and how to manage the
cash a manufacturer's timing creates — is where this course goes next.