The two bills that run through Bettr Manager — the invoices you send customers and the subscription you pay us — and how your plan, seats, and modules fit together.
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Two bills can hit in the same week and tangle in your head. You send a wholesale customer an invoice for the pallet of sauce that left your dock on Tuesday, and you're waiting on their payment. On Thursday, a charge from Bettr Manager lands on your card for the month you've been running on it. Both get called "billing," but they sit in different parts of the app and follow different rules. This page keeps them straight.
Name them plainly and they stop blurring together.
The first is the invoice you send: a bill to a customer for goods you shipped, which you raise and they pay. Bettr keeps these in Invoices.
The second is your subscription: what you pay Bettr Manager each month to run your operation on it. That lives in Plan & billing.
A customer paying you late has nothing to do with your subscription, and your subscription renewing has nothing to do with any customer. The one thread between them runs one way: your subscription decides whether the Invoices area is switched on at all. Sending invoices is part of the Invoicing module, which comes with the Line plan and up — so on the smallest plan you can still take orders and ship, but the Invoices area stays dark until you move up.
A customer invoice is built by hand, not spun out of an order. Each one names the customer you're billing and carries a line for every product — quantity, unit price, and tax rate — with an optional shipping charge on top. Bettr adds the lines into a subtotal, applies the tax, and lands on the total the customer owes. You can bill in dollars, euros, pounds, or reais, and clip up to five PDF documents to the invoice — a signed delivery ticket, the customer's own purchase order — so the paperwork travels with the record.
Every invoice carries a status that says where it stands:
There's no button that turns a sales order into a Bettr invoice — invoices are always entered by hand.
The one exception is Odoo
If you run your accounting on Odoo, a shipped sales order lets you download the invoice Odoo raised for that order as a PDF. That document lives in Odoo, not in your Invoices list — it's a copy of Odoo's invoice, not a Bettr record you edit here.
Your subscription is one choice with three parts that move together: a plan, the seats it includes, and the modules it turns on.
A is how the app splits into the jobs your operation actually does. A is how the app counts your team.
There are three plans you can start and change yourself:
Above those sits Group, from $2,000/mo with no seat limit, for running several plants or companies at once — the Bettr team sets that one up with you. Every plan is billed monthly, or annually for the price of ten months, which is two months free.
You change plans right from Plan & billing: pick the one you want and Bettr moves you through checkout. The switch takes effect right away — the new plan's modules open immediately, and Bettr prorates the price difference on your next bill. Seats are included, not billed per person, so adding people doesn't change what you pay until you reach your plan's cap. If your team already fills more seats than a smaller plan allows, Bettr won't let you drop to it until you remove enough people first. Payment method and receipts are handled in the Stripe customer portal, which you reach from the Manage payment method & invoices button on Plan & billing.
Seats count logins, not your whole floor
A seat is someone who signs in to Bettr — an owner, a manager, an office user. The line workers you keep as employee records don't each take a seat, so your seat count is usually far smaller than your headcount.
The subscription is month-to-month, and the terms are written to be easy to leave.
New subscriptions start with a 14-day free trial. Bettr takes a payment method up front but doesn't charge it until the trial ends, and canceling before then costs nothing.