Check the plan you're on — its price, seats, and the modules it turns on — then upgrade or downgrade it yourself from Plan & billing.
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You just landed a grocery chain, and two things are suddenly in your way: you need to invoice them, but the Invoices area is dark on your Kitchen plan, and you want to bring the new account manager and one more person in the office into the system. Both are one plan away. You check where you stand and move up from Plan & billing, the one screen that shows your plan and lets you change it yourself.
Open the account menu in the top-right corner and select Plan & billing. The screen opens on two cards. Current plan names your plan, its price, and a status badge — Active when everything's current, Trialing during your first 14 days — then the plan's one-line summary, the modules it turns on, and when it renews. Seats shows how many of your plan's seats are in use; it flags Near your limit once you're close.
A is how Bettr counts your team against your plan, so the seat count is usually far smaller than your headcount.
A plan the Bettr team set up
If your plan was arranged with the Bettr team — a comp, or a Group plan — Plan & billing shows a Managed by Bettr Manager badge in place of the change controls, and a note to reach out to us. On a plan like that, a human on our team makes any change with you.
On a plan you started yourself, the Change plan section sits below your seats, with a card for each self-serve plan — Kitchen, Line, and Plant. Your current plan carries a Current plan badge; every other card has a button.
Open Plan & billing
From the account menu, select Plan & billing. The plan you change is the one for the company you're signed into — switch companies in the top navigation first if you run more than one.
Compare the plans
Each card in Change plan shows the plan's price and the seats it includes. Read them against what you're missing — a module that's still dark, or more seats than your plan holds. The full price and module breakdown lives in the plans and pricing reference.
Pick the plan you want
Select Upgrade to Line or Upgrade to Plant to move up, or Switch to Kitchen to move down. Bettr applies the change and brings you back to Plan & billing — there's no separate checkout to walk through.
There's no confirmation step
Selecting a plan switches it the moment you press — Bettr doesn't ask "are you sure?" Moving up commits you to the higher price, which Bettr prorates onto your next bill, so read the card before you select it.
The switch takes hold the moment you select the plan:
Payment method and receipts stay in the Stripe customer portal, which you reach from the Manage payment method & invoices button further down Plan & billing.
Your plan's seat cap is a hard limit, and Bettr holds you to it from both directions.
If you try to move down to a plan with fewer seats than your team already fills, the button for that plan is disabled and tells you how many people to remove first — for example, that you're using 18 seats and Kitchen includes 15, so you'd need to remove 3 before switching. Take those people out of their companies, then the downgrade opens up.
The same cap applies when you add someone to a company: once every seat is in use, Bettr blocks the next person and points you here to move up a plan. Adding people never changes your bill on its own — you only pay more when a bigger plan is what fits.