Sales & shipping

Take orders, pick and ship them, and confirm what left the building.

How sales and shipping flow

The path an order takes from a customer's request to stock leaving your dock — the stages it passes through, the two ways stock ships, and how what leaves stays traceable.

Create a sales order

Turn a customer's order into a priced sales order — customer, products, quantities, and prices — that sits in Pending until someone approves it.

Approve or reject a sales order

Review a pending order, then commit to it, decline it with a note on the record, or discard one that was keyed by mistake.

Prepare a sales order

Move an approved order into preparation — the step that opens the staging screen where every line gets stock set against it before the order can ship.

Pick stock to a sales order

Draw the exact lots for a delivery line by line, then finish the picking so the stock that leaves your shelves is booked out as a sales order.

Build and ship a shipment

Stage the on-hand lots that fill a prepared order, cover every line, then ship it — the point where stock leaves your books against the exact lots that went out.

Record an outbound truck shipment

Log the carrier, driver, trailer temperatures, and seal for the truck that hauled an order off your dock, and keep that transport record on the order.

Generate an invoice from a sales order

Download the invoice for a sales order you shipped — raised in the accounting system you've connected and pulled back as a PDF, straight from the order.

Sales orders reference

What every status, field, and record on a sales order means — the list filters, the order's panels, its line items and shipped lots, and the truck record that rode with it.

Picking reference

Every picking state, field, and control explained — the worklist filters, the line-item counts, the two ways to close a picking out, and who is allowed to run each one.