What Plan & billing shows about the Bettr plan you pay for — its price and status, when it renews, your seats and their cap, and the modules it turns on.
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Chef Diego runs a real food plant. If this page didn't get you there, tell us — a person reads every message.
Your bookkeeper is closing last month and needs three answers from you: which
plan you're paying for, what it renews at, and the day the next charge lands.
All three sit on Plan & billing,
the screen that holds your Bettr subscription — the plan you pay us for, not the
invoices you send your own customers. This page names each field on it and where
its value comes from.
Your current plan
The top card, Current plan, describes the plan you're on. On a plan you
started and pay for yourself, it carries:
Plan name — Kitchen, Line, or Plant, in large type. This is the plan your
subscription runs on right now.
Price — what the plan costs at your billing interval: $599/mo on
monthly, or $5,990/yr · billed annually on annual.
Status — a colored badge for where the subscription stands with payment,
from Active to Canceled (below).
Summary — the plan's one-line description.
Includes — the set the plan turns on, listed by name.
Renewal — a line for when the plan renews or ends (below).
The Current plan card names the plan you're on — here, Plant — with its price and an Active status badge.
The screenshot above is the plan you run yourself — the price, status, and
renewal all in reach. When the Bettr team arranges a plan for you instead, the
same card carries a Managed by Bettr Manager badge in place of the price and
change controls. Both shapes are laid out under How your plan is
managed.
Subscription status
On a plan you pay for, the status badge reads straight from Stripe, and the color
tells you at a glance whether payment is current:
Active — everything's paid and the plan renews on schedule.
Trialing — you're inside the 14-day trial that every new plan opens with.
You put a card down at checkout, and the first charge lands when the trial
ends.
Past due — a renewal charge didn't go through and Bettr is retrying it.
Unpaid — the retries ran out without a working card.
Incomplete — the very first payment hasn't cleared yet.
Canceled — the plan has lapsed and its modules have switched off.
A failed charge doesn't cut you off
While a subscription is Past due, Bettr keeps your access on and retries
the card rather than locking you out. You sort out the card on your own time
from the billing portal — a lapsed card is a chore, not an emergency.
When your plan renews
The renewal line under the status reads one of three ways, taken from the plan's
current billing period:
Renews {date} — the next charge date on an active plan.
Trial ends {date} — while you're trialing, the day the trial closes and the
first charge lands.
Access ends {date} — once you've canceled but the paid period hasn't run
out yet. Your access holds until this date, then the plan ends.
Seats
The Seats card counts your team against the plan's limit.
A is how Bettr measures your team,
so the seat count is usually far smaller than your headcount.
The card reads {used} of {cap} seats used — for example, 7 of 100. On a
plan with no fixed cap it reads {used} seats in use · no seat limit instead.
A Near your limit badge appears once you've filled 80% of the cap.
Seat caps come with the plan: Kitchen holds 15, Line holds 40, Plant
holds 100, and Group has no fixed cap. Removing someone from every company
frees their seat again.
The plans and what they turn on
Three plans are self-serve, and a fourth is arranged with us:
Kitchen — $299/mo (or $2,990/yr), 15 seats. Turns on Purchasing, Sales, and
Production.
Line — $599/mo (or $5,990/yr), 40 seats. Adds Picking, Waste records, and
Invoicing on top of Kitchen.
Plant — $999/mo (or $9,990/yr), 100 seats. Turns on every module, including
Kitchen returns, Early kitchen returns, and Staff schedule.
Group — from $2,000/mo, no fixed seat cap, every module. Group isn't
self-serve; the Bettr team sets it up with you.
Annual bills ten months for twelve — two months free. The full price-and-module
breakdown lives in the plans and pricing
reference.
Changing plans
Switching plans is a how-to of its own — see and change your
plan walks the clicks. What the fields
here do when you switch:
Modules open or close the moment you switch. Move up and the new plan's
modules come on right away; move down and the ones that plan doesn't include go
dark.
The price prorates. A lands on your next
bill.
Your seat cap moves with the plan. Upgrading raises the number of people who
can sign in; downgrading lowers it.
A downgrade waits on your seat count
You can't move down to a plan with fewer seats than your team already fills.
The button for that plan is disabled and tells you how many people to take out
first — for example, "You're using 18 seats, and Kitchen includes 15. Remove 3
before switching." Remove those people, then the downgrade opens up.
How your plan is managed
Plan & billing takes one of three shapes, and which one you see decides the
controls you get:
A plan you run yourself. You started it at checkout and pay through Stripe.
The card shows your price and status, the Change plan cards, and the
Billing section for your payment method, cancellation, and receipts.
Managed by Bettr Manager. A comp or a Group plan the Bettr team arranged.
The card shows a Managed by Bettr Manager badge in place of the change
controls, and a person on our team makes any change with you.
No plan yet. An operation the Bettr team set up but hasn't put on a plan
reads "Your plan is set up by the Bettr Manager team." Reach out to us and we'll
sort it out with you.
Who can see and change it
Access follows two permissions, set in Team & permissions:
View the plan and billing opens Plan & billing and everything you read here.
Without it, the screen stays closed.
Manage the plan and billing turns on the controls — the Change plan
cards and the Billing section. Without it, you can still read your plan and
seats, but you can't switch plans, open the portal, or cancel.
