What Bettr Manager's Terms of Service and Privacy Policy say in plain terms — how your contract and billing work, that your data stays yours and exports with you, and what Bettr collects and never sells.
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Chef Diego runs a real food plant. If this page didn't get you there, tell us — a person reads every message.
A grocery buyer's vendor packet lands on your desk, and two of its blanks are
about the software you'd run their orders through: what's the agreement, and how
is our data handled. Before you commit your recipes, lots, and customer orders to
any system, you want plain answers to the questions this market has been burned
on — is there a long-term contract, who owns what you put in, and can you get it
out and walk. Bettr keeps those answers on two public pages,
Terms of Service and Privacy Policy, open to anyone with or
without an account. This page summarizes what each one says and where on the page
to find it.
The two documents
The Terms of Service are the contract between your business and Bettr Manager —
what you're paying for and what each side is responsible for. The Privacy Policy
covers the other half: what Bettr collects, how it's used, and the rights you
have over it. Both pages are public, so you can read or share them without
signing in.
Both run on the same word from the contract:
is what most of the promises below
are about, so it's worth knowing the term before you read them.
Each page opens the same way: a plain-language summary, a Last updated date,
then numbered sections. The date is how you tell whether anything moved since you
last read it — right now both read July 10, 2026.
This page summarizes; the source controls
The lines below are a plain-language digest to help you find your way around.
The Terms and Privacy pages themselves are the binding text — if a summary here
and the page ever disagree, the page is what governs.
What the Terms of Service cover
The top of the Terms of Service opens with a plain-language summary and the date it last changed, above sixteen numbered sections.
Read top to bottom, the sixteen sections answer the questions an owner actually
asks:
Who's agreeing, and to what — the contract is between your business and
BETTR MANAGER, LLC, a Nevada company. Starting a trial, subscribing, or using
Bettr means you accept the Terms (Section 1).
Plans, seats, and modules — your plan sets your price, the seats it
includes, and the modules it turns on. Seats come with the plan; Bettr doesn't
charge per person. Reach your seat cap and you upgrade to a plan with more
(Section 3).
The free trial — new subscriptions open with a 14-day free trial. Bettr
takes a payment method up front but doesn't charge it during the trial, and
canceling before it ends costs nothing (Section 4).
Fees, billing, and the price lock — monthly plans bill each month; annual
plans bill once a year for the price of ten months, which is two months free.
Upgrades and downgrades prorate. Your sign-up price is locked for 12 months,
and a price change only reaches you after that lock has passed and you've had
notice (Section 5).
Renewal and cancellation — the plan renews each period until you cancel,
with no long-term contract. Cancel anytime from Plan & billing; you keep
full access through the period you've already paid for and aren't billed again.
Fees already paid aren't refundable except where the law requires it
(Section 6).
Your data — ownership and export — you own your Customer Data. You can
export it any time while the subscription is active, and request an export at
or after it ends. Bettr doesn't sell it and doesn't use it to train models for
other customers (Section 7).
What Bettr does and doesn't warrant — Bettr provides the Service with
reasonable skill and care, but it's a tool, not a substitute for your own
food-safety, quality, and regulatory judgment. The compliance calls stay yours
(Section 10).
If a payment fails — a failed charge doesn't cut you off. Bettr keeps your
access on while it retries and notifies you, rather than suspending you without
warning (Section 13).
Governing law — the Terms are governed by Nevada law, and Nevada courts
handle any dispute (Section 15).
What the Privacy Policy covers
The Privacy Policy opens the same way — a plain-language summary and a Last updated date, above thirteen numbered sections.
The thirteen sections spell out what Bettr does with your information:
What Bettr collects — your account details (name, work email, sign-in
activity), the business data you enter (companies, recipes, inventory, lots,
orders, employees), billing information (your plan and billing contact — card
numbers go straight to the payment processor, and Bettr doesn't store full card
numbers itself), and basic usage data like browser type and error reports
(Section 2).
How it's used — to run and secure the Service, process your subscription
and payments, answer support, diagnose problems and prevent abuse, and send
service and billing messages like receipts. Bettr doesn't sell your personal
information and doesn't use your business data to advertise to you (Section 3).
Who else touches it — a small set of vendors, each bound to protect it:
Stripe for payments and billing, Resend for account email, DigitalOcean Spaces
for the files you upload, and New Relic for monitoring (Section 4).
Cookies — one cookie keeps you signed in. No advertising cookies, no
third-party ad trackers, no cross-site tracking (Section 5).
How long it's kept — because Bettr holds an event history of your operation
for traceability, records are retained rather than erased in place. After your
account ends, Bettr keeps information only as long as it needs it for legal,
tax, and security reasons, then deletes or anonymizes it (Section 7).
Security — reasonable technical and organizational measures, including
encryption in transit, access controls, and monitoring, plus breach notice
where the law requires it (Section 8).
Your privacy rights — California residents (under the CCPA, as amended by
the CPRA) can access, delete, or correct their information and opt out of the
sale or sharing of it; Bettr doesn't sell or share it, so there's nothing to
opt out of. Nevada residents (under NRS 603A) can ask that Bettr not sell their
information, which it doesn't. You exercise any of these by emailing the support
address the page lists (Section 9).
When these documents change
Both pages carry a Last updated date at the very top. If Bettr makes a
material change to either one, it gives reasonable notice — by email or an in-app
notice — before the change takes effect, and using the Service after that means
you accept the update (Terms Section 14, Privacy Section 12).
The date is your version check
You don't need to reread every section to know if something moved. Check the
Last updated date against the last time you looked — if it hasn't changed,
neither has the text.
